CTI, Microsoft Teams & Telephony for Salesforce | PBX, HVS, 3CX

CTI & Teams Call center telephony are all we do!

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Rating

4.95/5

AppExchange rating

Estimated Revenue

$0

Monthly estimate

Publisher

Mirage Computer Systems - a Unaric CompanyWebsite

Total Reviews

146

All-time review count

Price

EUR 25/monthly

Base pricing

Business Needs

SalesCustomer Service

Total Ranking

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Reviews Over Time

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App Highlights

✔ Click to Call Caller identification from accounts, contacts, leads or custom objects.

✔ Personalized Greetings Match name & langauge from Salesforce contact and use IVR to schedule call-backs.

✔ Live CTI Dashboards & Reports Status information and live current calls using a Wallboard. Use Salesforce reporting to analyze data.

✔ Advanced CTI 3CX Telephony Workflows to manage call distribution based on agent, owner, routing rules or queues.

✔ Audio Service Link audio recordings to lead, account or phone task.

✔ 24/7/365 Support Call, Chat or Email anytime.

Required Salesforce Products

Sales CloudService CloudPlatform Cloud

Compatible With

Marketing CloudFinancial Services CloudHealth Cloud

Pricing Information

Depending on the telephony CTI phone system, additional costs could apply to connect the phone system. Volume discounts available Contact sales@mirage-systems.com for a quote and presentation.

CTI Data Connector for any PBX (+PBX Connector): 25 EUR/monthly

Discount: off

Business Industries

Horizontal Product

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